On the off chance you haven't noticed, a generational shift is happening before our eyes, resulting in a truly distributed workforce. It’s no longer just a handful of employees on the road or working from home intermittently. In fact, you, the reader, are highly likely to be reading this blog post from home as we speak. Twitter, Quora, and many others are becoming “remote-first” companies. And while COVID-19 may have accelerated this phenomenon, it is here to stay and will likely be with us after the pandemic is over.
So what’s the difference between this new ‘distributed workforce’ and the good old ‘remote access’ paradigm? A distributed workforce means employees en mass are now working from home, and home may be far away from your company’s old headquarters. The notion of the branch office is disappearing and transforming into its individual employees that may or may not be at a physical branch. In other words, the individual user is now the network edge. What’s more, this new distributed workforce is no longer just using “remote access” tools or VPNs to connect to the datacenter. Rather, the resources employees need to access are distributed as well, and include primarily the company’s public cloud instances and third-party SaaS applications.
This means there are new and tougher requirements around performance, security, and not less important - the experience of the end-user, all happening without giving organizations too much time to prepare. Our old network, our remote access, and our security tools were not designed for this new world. Stay tuned, as we will be revealing what our team has been working on for the past year to enable the distributed workforce.